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New Passport Application Complete this form if you're applying for the first time, or you're applying for your child who is under age 16. Form loading... SECURE FORM

Contact Us Please fill out this form to describe your issue. One of our customer agents will contact you in the next business day. Phone 877-422-1130 Email info@passportez.com First Name Last Name Email Message Thanks for submitting! Send

Apply For Your Passport. Fast, Easy & Secure. Start your application online. Save time with our hassle-free application form and our detailed package instructions for only $109. New Passport Get your U.S. Passport fast and easy without hassle. New Passport Renew Passport Fast and easy way to apply for your Passport renewal. Renew Passport Replace Lost Passport Expedite the replacement of your lost or stolen passport fast. Replace Lost Passport Customer satisfaction is our priority Very efficient and easy Very efficient and easy to understand what was needed to complete the process! Thank you for such a pleasant experience in a process that is not always easy to complete! Charles Tong New York, NY. Complete professionals Complete professionals. Help every step along with updates. Worked perfectly and on time. Definitely would recommend. Lisa Carpenter Miami, FL. Life saver! Dean Hagen Austin, TX. I had a problem of my doing and you worked with me and the service was outstanding! Get your Passport in 3 steps 1 Fill The Application 2 3 Select if you want to get first time passport, renew your passport or replace a lost or stolen passport. Follow The Instructions Fill our easy and hassle-free application, and make sure all the details are verified before submitting the information. Get Your Passport Send the required documentation provided in your application package and wait for the Passport Agency to process it. While you can apply directly with the government agency, Passport EZ exists to make your life easier. Receive complete instructions and don't miss any documentation when applying for your passport by using our smart application system. Our Guarantee Unlimited support Our Passport Processing Team is fully trained to provide any help you may need. 100% money back If our process doesn't help you obtain your passport, we will refund your money back 100% Customer satisfaction We ensure that you will have the best experience by using our services. Start Application

Passport Renewal Application Complete this form if you meet the requirements to renew your passport. Keep in mind that children under age 16 cannot renew their passports and must apply using this form. Form loading... SECURE FORM

Lost or Stolen Passport Application Complete this form to report your lost or stolen U.S. Passport and to apply for a new replacement. Form loading... SECURE FORM

< Go back Passport Renewal Requirements You can renew if you answer 'yes' to ALL 5 statements below about your passport. I have my passport in my possession to submit with my application. My Passport is undamaged other than normal wear and tears. My Passport was issued when I was 16 years old or older. My Passport was issued within the last 15 years. My Passport was issued with my current name or I can document my name change. Resume Application If you're not eligible to renew your passport, apply for a new passport here.

Refund Policy Last edited: 02/25/2022 Passport EZ uses the information users provide on its website to pre-fill your application documents. Passport EZ is not responsible for any mistakes you may make or any inaccuracies in the information that you provide to us that may result in your failure to receive a Document. No refund will be issued should the above-mentioned circumstance occur. ​ Because user satisfaction is our priority, we do guarantee a full refund within 120 days from the date of purchase under the following limited circumstances: (1) If you didn't receive the package; (2) you could not use the application package; (3) your order item is not available; (4) Passport EZ is not able to fulfill the order; (5) you were overall not satisfied with the services rendered. Under these circumstances, you will get a refund of the entire amount you have paid. ​ If the U.S. Department of State rejects your application because of an error we made, you will have the option to let us fix the problem without any additional charges or to get a refund of your package cost ​ For any questions regarding your application package or if your refund request is not listed above please contact our billing department at +1 877-422-1130

Terms & Conditions Last updated: 02/25/2022 Please read these Terms and Conditions ("Terms") carefully before using the https://www.passportez.com website (the "Site"). ​ Your access to and use of the Site is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Site. Your agreement to these Terms also includes your agreement to the terms of our Privacy Policy, which is incorporated by reference into these Terms and is, therefore, an integral part of these Terms. ​ By accessing or using the Site you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Site. ​ Purchases If you wish to purchase any product or service made available through the Site ("Purchase"), you may be asked to supply certain information relevant to your Purchase including (but not limited to) your credit card number, the expiration date of your credit card, your billing address, and your shipping information. ​ It is your responsibility to represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete. ​ The Site may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide your information to these third parties, an action which is subject to our Privacy Policy. ​ Intellectual Property The Site and its original content, features and functionality are and will remain the exclusive property of Passport EZ and its licensors. The Site is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Passport EZ. ​ Processing Time Passport EZ is an independent private company service provider assisting customers in preparing their applications to request official Government documents about themselves (“Documents”). Passport EZ is not related to any Government agency and is not responsible or liable for the time it takes for the US Department of State to issue the customer a Document. Passport EZ guarantees the delivery of our application preparation materials within the time indicated within the description of services. Once the final application is sent from the customer to an office, the delivery of the customer’s passport will vary. ​ For more information, please refer to the official processing time page to estimate your application delivery time. ​ Links To Other Web Sites Our Site may contain links to third-party websites or services that are not owned or controlled by Passport EZ. ​ Passport EZ has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the offerings of any of these entities or individuals or their websites. ​ You acknowledge and agree that Passport EZ shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or your reliance on any such content, goods, or services available on or through any such third-party web sites or services. ​ We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. ​ Indemnification You agree to defend, indemnify and hold harmless Passport EZ and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Site, or b) your breach of these Terms. ​ Limitation Of Liability In no event shall Passport EZ, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including (but not limited to) loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to, use of, or inability to access or use the Site; (ii) any conduct or content of any third party on the Site; (iii) any content obtained from the Site; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose. ​ Passport EZ’s total liability--whether in contract, tort, negligence, strict liability in tort by statute, or otherwise--in any manner related to this Agreement, for any and all claims, shall not in total exceed the fees and expenses paid by the client to Passport EZ. ​ Disclaimer Passport EZ is an independent private company preparer that is not affiliated with any government agency. The fees charged are for the preparation of your application forms. You may obtain blank forms from the U.S. Department of State, either in person or possibly, online. ​ Your use of the Site is at your sole risk. The Site is provided on an "AS IS" and "AS AVAILABLE" basis. The Site is provided without warranties of any kind, whether express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. ​ Passport EZ its subsidiaries, affiliates, and its licensors do not warrant that a) the Site will function uninterrupted or be available at any particular time or location; b) any errors or defects will be corrected; c) the Site is free of viruses or other harmful components; or d) the results of using the Site will meet your requirements. ​ Exclusions Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. ​ Governing Law These Terms shall be governed and construed in accordance with the laws of Delaware, United States, without regard to its conflict of law provisions. ​ Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Site, and supersede and replace any prior agreements you might have had with us regarding the Site. ​ Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time. The new version will become effective on the date it is posted which will be listed at the top of the policy as “Last updated”. ​ By continuing to access or use our Site after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site. ​ Contact Us Passport EZ P.O. Box 13471 MIAMI, FL 33101 877-422-1130 Our business hours are Monday-Friday, 9 am - 7 pm, ET

Privacy Policy Last update: 02/25/2022 This Privacy Policy governs the manner in which Passport EZ collects, uses, maintains, and discloses information collected from users (referred to as "Users”, “a User,” or “you”) of the https://www.passportez.com website (referred to as "Site"). This privacy policy applies to the Site and all products and services offered by Passport EZ. ​ Your acceptance of these terms By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed to constitute your acceptance of those changes. Personal identification information ​ The nature of our services requires that we collect sensitive personal information from Users. ​ We may collect personal identification information from Users in a variety of ways, including (but not limited to) when Users visit our Site, place an order, fill out a form, or any other action in connection with other activities, services, features or resources we make available on our Site. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to: Email address, First name, last name, Phone number, Address, State, Province, ZIP/Postal code, City, Credit card information, and Cookies and Usage Data. Users may visit our Site anonymously but they cannot fill out forms or receive documents anonymously. We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send. Users can always refuse to supply personal identification information, but your failure to provide such information will prevent you from using our Service and requesting documents. Non-personal identification information We may also collect non-personal identification information about Users whenever they interact with our Site on how the Service is accessed and used (“Usage Data”). Non-personal identification information may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. This information is collected even if you visit our Site anonymously. Web browser cookies Our Site may use "cookies" to enhance the User experience. The User's web browser places cookies on the User’s hard drive for record-keeping purposes and, on occasion, to track information about the User’s activity. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The User may choose to set their web browser to refuse cookies or to alert the User when cookies are being sent. Please note that if a User changes the User’s browser settings to refuse cookies, some parts of the Site may not function properly. How we use collected information Passport EZ collects and uses a User’s personal information for the following purposes: To improve customer service To more effectively respond to your customer service requests and support needs To personalize a User’s experience To improve our Site To process transactions To request documents ​ Additionally, there is a possibility that your information could be used in the following ways: To better understand how our Users (as a group) use the services and resources provided on our Site To administer a content survey, promotion, or other Site feature To send Users information they agreed to receive about topics we think will be of interest to them To send periodic emails Third-Party Access to your information We will not share, lease, or sell your personal identification information but we may provide your personal information to the following third parties: Service providers. We may disclose your personal information to service providers who maintain the Site and to service providers who process our payments. These trusted service providers will have access to your information but they may not use this information for any purposes other than those to which they have been entrusted. We will use reasonable efforts to ensure that these service providers hold your information in confidence. In addition, we will only disclose your information to third parties that we believe, in good faith, follow acceptable privacy and security policies. Legal enforcement. We may disclose your information to investigate or enforce violations of our rights. We may also disclose your information to protect the security of the Site. In addition, we reserve the right to disclose your information if we have a good faith belief that this disclosure is necessary to satisfy a legal process or an enforceable government request (such as a subpoena) or to be in compliance with any law or regulation. Regarding information collected during a User’s order: The email address that a User provides for order processing will only be used to send the User information and updates pertaining to their order. This email may also be used to respond to a User’s inquiries, and/or other requests or questions. If a User decides to opt-in to our mailing list, the User will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or the User may contact us via our Site. ​ We may use the information Users provide about themselves when placing an order to the extent that it enables the service of that order. We do not share this information with outside parties except to the extent necessary to provide the service. We continually strive to improve our website and service offerings based on the information and feedback we receive from you. How we protect your information We adopt reasonable practices and technologies during data collection, storage, and processing and reasonable security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. ​ Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel, and is encrypted and protected with digital signatures. ​ No security measures are 100% reliable, however, so we cannot guarantee the security of your data. Compliance with the Children's Online Privacy Protection Act (COPPA) Protecting the privacy of children is of utmost importance to us. For that reason, we never collect or maintain information on our Site from individuals whom we recognize to be under the age of 13, and no part of our website is structured to attract anyone under the age of 13. If, as a parent or guardian, you discover your child under the age of 13 has supplied us with personal identification information, you may contact us (using the information below) and we will remove your child’s information from our database. Changes to this privacy policy Passport EZ has the discretion to update this privacy policy at any time. The new version will become effective on the date it is posted which will be listed at the top of the policy as “Last updated”. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and to ensure that you are aware of modifications. Contacting us If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please call us at 877-422-1130.